Legal Agreement

Terms of
Service

Please read these terms carefully before using MetaFrame. Last updated: November 2025.

Agreement

By purchasing and using MetaFrame, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not purchase or use the MetaFrame device or services.

Product & Sales

The Device

  • • Local threat analysis
  • • Malicious blocking
  • • Real-time protection
  • • Automatic updates

Purchase

One-time purchase. No recurring subscription fees. You own the device.

Prices in USD. Taxes/shipping calculated at checkout.

Shipping

Ships in 2-3 business days.

  • • US: 3-5 days
  • • Intl: 7-14 days

Refund Policy

We offer a 30-day money-back guarantee. Return within 30 days for a full refund. See our Refund Policy for details.

Warranty

2-year limited hardware warranty covering defects in materials and workmanship. Does not cover accidental damage or misuse.

User Duties

  • Compliance with local laws
  • No tampering with security features
  • No reverse engineering
  • Maintain physical security

Updates

Lifetime access to threat database, firmware patches, and features. Automatic delivery. Support may end for devices >5 years old.

Liability

No security solution is 100% foolproof. MetaFrame complements other measures. We are not liable for indirect damages or data loss.

Governing Law

Governed by the laws of the State of California, without regard to conflict of law provisions.

Termination of Service

We reserve the right to terminate access to updates if we detect violations of these terms, unauthorized modifications, or commercial resale.

Questions?

Address3-1-25 Motoazabu, Tokyo, Japan